No matter what type of business you own, predictable revenue from customer payments is critical to keep it running. Our new payments partner, Paystri, designs and delivers payment solutions that are customized to the unique needs of lodging businesses, rental companies, and tour operators. We selected Paystri because of their customer-first philosophy, which aligns perfectly […]
Got Rentals? How to Manage Your Water Sports Equipment Simply and Efficiently.
Running a water sport or boat rental business means you have a lot of moving parts that make your business successful. One key aspect of your business is how to easily manage your rental inventory and pricing. The biggest thing to consider when deciding on rental rules and pricing is simplicity. Yes, Keep it Simple […]
Winter is the Best Time to Plan for Summer
As winter approaches, it’s great to reflect on the success of your summer season while sitting by a fire, drinking hot cocoa. You look forward to a little break after a busy summer, and you certainly deserve it. While you are taking that time this winter, it is also important to be thinking about next […]
Calling all Rental and Activity Businesses! Learn about the Last Booking System you’ll ever need
WebReserv has been privileged to be able to offer booking systems since 2007. Over the years, it’s been awesome to partner with thousands of businesses that offer rentals, tours and activities. Through these partnerships, we’ve been able to create a system that includes so many features that enable businesses to successfully allow their customers to […]
Come on Back! Tips to get return customers for your rental, tour, or lodging business.
“Wow! We had so much fun.” That’s what you want to hear as your customers leave your business. It’s a great feeling knowing that guests enjoyed their time with you. Your next task is to get them to come back again AND bring their friends, right? If you own a rental business, B&B, or tour […]
Using Promotions in your Rental or Activity Business to Win Customers
Offering Promotions and Discounts on your rentals or activities provide benefits beyond just attracting more customers. If created and used correctly, promotions can provide you with an advantageous edge over the competition. Let’s explore how you can use discounts to assist with your business operations. Understanding your Promotions. To get started with creating promotions, it’s […]
6 Effective (and Cheap) Marketing Tools
If you are looking to grow your business, then establishing a marketing plan is important. You have to consider the time, resources, and funds that you have to put towards a good marketing campaign. As a small business, you likely don’t have a marketing team that is dedicated to this important task. Instead, you must […]
Calling All Campground Owners! How to Get Ahead of The Competition.
If you are a privately owned campground, then you often have to compete with state parks when it comes to attracting campers and RV’ers to your location. See a few tips below to make sure you’re keeping up with the competition. Create a beautiful website Nowadays creating a great, easy to navigate, mobile friendly website […]
Give More, Get More. Offering Add-Ons to your rentals or tours to boost sales
I’m a planner. Especially when it comes to vacationing with my family. I like to schedule, book, and set up all the details of our time off before we arrive. I know, what about spontaneity? Well, that works sometimes, but when you are traveling with kids, planning has always prevailed over spontaneity. I’m know I’m […]
Rethinking your operations. The many benefits of private rentals, tours and activities.
The most used phase for the year 2020 will likely be “Social Distancing”. It’s everywhere we look in the media, and for good reason. This year’s pandemic has changed the way we think and interact with others. As a rental or tour operator, you’re likely considering changes with your business to include more exclusive, private […]
Forging Ahead: Getting ready for your busy season
It’s almost time for another wonderful season. If you run a rental or tour business, you are likely headed into your busy season. Particularly now, it’s a great time to look ahead to the time when guests will flock to your area to enjoy a good time. Let’s tackle some important steps to take to […]
The Paycheck Protection Program will help keep your business going
The pandemic that this country is facing is likely affecting your business. As a tour/activity/rental operator, you may already be experiencing a large number of cancellations or not getting new bookings at all. But there is help and in many cases it can cover your payroll, utilities, rent or mortgage for the next 8 weeks. Read along to find […]
Ways to stay afloat during uncertain times
For small business owners, especially those in the travel, activity and rental industry, this is a very uncertain time in light of the COVID-19 pandemic. It may be scary to know what the future of your business holds, but keeping calm and with a plan is the best course of action. Let’s chat about tips […]
Living for Weekends. Get the most out of your weekend rentals.
Ahh, the weekend. We all love it when Friday rolls around, and we can look forward to relaxation or perhaps some fun. Many potential renters will be looking for something to do on the weekend. This is your opportunity as a campground or rental operator to maximize your business over weekends (and holidays, too!). Let’s […]
The words tell it all. 5 tips for writing the best descriptions for your tours and rentals
In your business, the experience is what brings customers to your location. In order to garner more customers, you want to be able to sell your rentals, tour or activities by showing off what you offer on your website. We already know that having great pictures is important, equally as important is your descriptions. Let’s […]
The importance of a great picture (and how to take one)
We’ve all heard the adage, “A picture is worth a 1000 words.” It really is a true statement. People are drawn to beautiful images of a sunset or a skyline because it can often stir up an emotion or a memory. This knowledge is important when running your business and deciding on the pictures to […]
4 reasons why a cancellation policy is important and what it should say
As a service provider, it’s inevitable that at times a customer will cancel their reservation. Sometimes it’s unavoidable by the customer such as sickness or family emergency, but other times, it’s poor planning or lack of care on the part of the customer. This can be frustrating as well as costly as it likely means […]
Stay a while – How to set minimums on your rentals
If you run a rental or lodging business, such as a bed and breakfast, boat, or cabin rental, you want to make sure that your rentals or rooms are booked as much as possible with little availability in between. It’s common practice to require a minimum stay requirement on certain days, such as weekends or […]
Earn More This Holiday Season
During the holidays, you may charge a special rate for your rooms or rentals. WebReserv allows you to setup special holiday rates for your bed & breakfast rooms, vacation rental, campsite, or other rental types. See how below. Setting up Holiday Rates In your WebReserv account, go to Setup – Rates. To create a holiday […]
Customize Your Rental Checkout Flow
It’s easy to customize your checkout flow. Whether you use the checkout for rentals or tours and activities. Custom fields are a simple, yet powerful way, to capture additional customer information and to sell add-ons. What is a custom field? Custom Fields are fields that you can add to your checkout flow. You can use […]
Maximize Your Rental Income With Proven Hourly Rental Rules
If you are in the rental business, you want to have rental rules that ensure that the equipment is rented as much as possible. Doing this will maximize your earning potential. Let’s learn how to ensure that your rentals are always booked by properly setting up your booking rules. Booking Time Rules For rentals such […]
Charging Full Amount For Your Rentals? You May Be Losing Business.
If you charge the full amount at the time of booking for your rentals and activities, you may be losing business. I often get asked by businesses that use WebReserv what they should charge. Follow along as we take a closer look at deposit rules and when you should charge the full amount, a […]
The Price is Right. Rental Pricing Your Way.
Knowing how to correctly price your rentals can be one of the trickiest aspect of running your business. There is a lot to consider when deciding on a price to rent your equipment. It’s important to do your research to ensure that the rental price is fair, competitive, and good for your bottom line. There […]
To Choose or Not to Choose
Running a rental business comes with a lot of choices. Choices such as what type of equipment to purchase, how much to charge per rental, what times do you offer the rental. The best option when it comes to rental rules and pricing is to to keep it simple and efficient. You want to make […]
Give the Gift of Experiences
With winter approaching, this is a key time to consider ways to lift your business and extend the strong sales period we tend to see in summer through to the end of the year. Consider a proven means of keeping the sales momentum going by offering gift cards for purchase – something that is easy […]
Wish You Were Here
As summer is winding down, we are all reflecting on the fun we had. I know I’m thinking about that beautiful sunset while on the boat, or the rainbow I saw on an afternoon run. If you own a rental or tour company, hopefully you are doing the same as you remember the joy on […]
The Key to Managing Rentals: Flexibility
Summertime means warm days, fireworks, and fun days on the lake. If you rent boats, bikes, or watersport equipment, this is your busiest time of year. Customers are flocking to your area to get a chance to enjoy a great day on the water or explore the area. Managing a fleet of rentals can be […]
System update! Processing refunds through the Authorize.net gateway.
We recently released a new feature that makes it much easier to process refunds if you use the Authorize.net gateway. The refund improvement enables WebReserv to refund back to the original transaction without the need to have Expanded Credit Capabilities enabled in your Authorize.net account. To process a refund on a cancelled booking, select the […]
Camping, Hiking & Biking – How to Expand Your Business While Creating Lasting Memories For Customers
I love camping with my family. My kids will always say that their most fun family vacations are the times we spent camping. Sitting by the fire with s’mores, hiking, kayaking, and riding bikes are all fun activities that many enjoy. If you’re a campground owner, that is exactly what you want to hear from […]
One Stop Shop: Get a Booking System That Can Do It All
Running a business where you offer both tours and rentals and finding a booking system that can handle both types can be challenging. The reason is that a rental setup is very different than a tour setup. Each has its own rules, including time rules and pricing. Many booking systems on the market these days […]
Renting On The Water? Get a Booking System That Works For You.
If you’re a boat, watersport, or fishing rental business, you want to be able to spend your time on the water. Perhaps you offer fishing charters or kayak lessons – all that requires you to be present with your customers. This is what you love, so it’s where you want to be. In order to […]
New Year, New Features
Happy 2019! We’re pleased to let you know that we’ve added a two new features to the WebReserv system to kick off a great year. FEATURE #1 – Option to choose “Pay in Full” at checkout. This is a great feature if you want your customers to bypass the preset deposit rule, and give them the […]
Gearing Up For The New Year – Tips To Ensure You’re Ready For Bookings.
As the year comes to a close, now is a great time to make sure your booking system is updated. Here is a small checklist with a few key things you need to review to make sure you have a green light for the upcoming year.
5 Tips to More Summer Reservations
When it is summertime, it’s the time your business thrives. Whether you run a kayak or mountain bike rental shop, fishing charter, or have a few rental cabins in the mountains, you are always trying to attract more customers to choose you when making their summer plans. Try these tips to help you not only get […]
